Tag Archives: hostels

Creative gastronomy in your hostel

Gastronomic events?

The consumers’ attention has to be captured by the development of experiences. When you’re planning something special on the gastronomic level, make sure your guests actively participate in the setting you have staged for them. They can be employed to create a sense of community among your guests. Very well suited for lobby-events!

Meals are in essence sequential: breakfast, lunch, dinner and in-between, which provides a natural setting for the framing of a gastronomic event.
Make surprise gastronomic experiences a key- service for your hostel but make it feel like a random and kind event.
Ask guests to provide local recipes for food and drink and invite them into the kitchen.
Why not take it a step furter? Invite guests to cook for other guests. Include a budget and give them a chance to invite other people to their dinner.
Invite local producers into your hotel.
Buy from them for the hostel kitchen and stock.
Have them come over for tastings with guests.

Transform your hostel to a social being-space!

In hostels, guests often use a communal kitchen. Eating with eachother is usually a random act- depending on who is near at that time. Guests are both producers and consumers of the experience. Backpackers are used to the creative and open atmosphere in hostels, aswell as the cheap fees. However, there is a distinct danger that they will primarily see your hostel as being a cool place to stay, but not to participate in! Participation in the creation of experience.

ClinkNOORD-Social-Area-360x180there is a distinct danger that they will primarily see your hostel as being a cool place to stay, but not to participate in

Do your guests cook for themselves in a communal kitchen?

Design a board with recipe cards, emphasising healthy locally produced food.

Reaching the guest with big and rich, full-on experiences, engaging all the senses, is getting somewhat out of fashion. That is to say: we still make them, but tourists increasingly want more “real” and local experiences, lived through the locality and negotiating spaces. Staging such allround and full-on experiences, still apply within settings such as winetasting or a guided visit to the local brewery. You could compare it to the loss of producer generated flow in television. The audience can no longer be captivated on their terms, for the duration of the program (due to commercial breaks), but the viewer can experience a fuller and broader event, within a wider spatial setting. Food is good for tourism experiences as it is often a short detour or entrance to local culture. It brings locals and tourists together.in a shared cultural experience.

Anyone interested in placemaking and the more anthropological side of tourism will know that food bonds  us with place, identity and culture. A very important role to play, considering the growth of the ‘network society’.

Misconception: Gastronomic events are not for small hostels and they are a bit elitist.

Definitely untrue. This perception of elitist and toffeenosed events. is largely due to the producers of consumer- and tourist-experiences- FOR the consumer -who aimed at the more discerning connaisseur. Nowadays, eating and drinking is very much a broadly accepted and enacted activity. Not in the last place because of new collaboration methods and modes of co-producing experiences. On the consumption side of things, the ‘foodies’ don’t really go for the haute cuisine anymore. Nevertheless, one has to remember that food and gastronomy is highly bound by culture, which automatically creates a sense of both inclusion and exclusion.
Democratising both food and travel has led to a huge amount of food travel websites. Still, they do look or more rare and foreign foods, prefably not easily accessable by the large public, therewith establishing and maintaining there foodie lifestyle plus being able to spread it among other groups.

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Our Community Kickstart program is an in-depth workshop-format that truly prepares your community for success in food and drink tourism.
Our Community Kickstart program is an in-depth workshop-format that truly prepares your community for success in food and drink tourism.

Some links!

Will travel for food

Eat your world: foodblog

Intrepid Travel: Tours for foodies

World Food Travel Association

Foodtourist

Volunteering abroad: New tourist or passers by?

Changing travellers and work

Whether be it from loving to travel. doing things for others, having a cheap alternative to travel and stay in another country, having something to do for the summer or fleeing from everyday life and home… All people working as volunteers abroad, have their own reasons for doing so.

Usually, it is a combination of backpacking, wanting to do something for others and sheer opportunism. A combination of both being there for others, and by doing so, implying an reasonable reciprical action. This works usually through social travel and social accommodation. Much like Couchsurfing and houseswapping, the need for symmetrical swapping or exchange, does not apply when bound by certain common qualities. Contact through a community, trust, mutual interests and being endorsed by others, are commonly seen as deciding factors for housing someone, either on their sofa or as guest with more freedom in movement and stay.

Volunteers, working abroad, are usually not familiar with the term volunteer-tourism and don’t like to be called `tourist’, which indicates- similar to backpackers -volunteering abroad is still seen as (partially) idealogical in nature. Baring in mind ofcourse, the idealogical traits can be interpreted as being “social currency”  for travel and staying abroad.

Motives

On the subject of motives for volunteering abroad, there are numerous studies and theories to be addressed. In a study by Tomazos & Butler (The Volunteer Tourist as ‘Hero’; 2010), participants explained their engagement in a programme in different ways:

  • a wish to get away from the everyday routine at the permanent place of residence,
  • a fondness for travel.
  • a wish to repay one’s life of privilege and the need to give help to those who are poor and whose poverty is no fault of their own.
  • growing distrust of all kinds of charity organisations which bring help to victims and collect funds in developed countries.

As the backpacking community changes, so do the parties that provide in voluntary work, that work on a voluntary basis and exceedingly so: the go-between party. Often providing extra services that require payment and registration and work along reciprocal routes that have less bearing on peoples willingness to exchange things without currency, in a symmetric way. When such parties require payment, they can no longer rely on the willingness of travellers, to be as open as they were before. They become “customers” instead of traveller or volunteer, providing and demanding different qualities altogether. People volunteering abroad, increasingly use more bi-directional reciprocity to get where they want to be, meaning that an exchange is made based upon more or less the same value: work for accommodation and food and drink. One example I can mention is the new startup Amons.

amons.co

The way people make use of working abroad as volunteer is highly bound by cultural differences in leisure-experience, the experience of time, global routines and seasonality. American students for instance, will have a summer break for a specific duration. Having a gap-year has more flexible time boundaries and often involve a combination of paid and voluntary work.

You walk the voluntary walk of a pilgrim

Volunteering is specifically popular in Europe. This has a very interesting bit of background. Doing volunteering is related to pilgrimage and religious travel. Although obviously many other factors are important, volunteer-tourism is often been associated with being interested in other cultures; wanting to get to know them better. The length of stay is quite long. Many tourism volunteer projects are also based on the conservation or restauration of heritage. The cultural routes have a strong potential link to volunteer tourism through heritage and through the desire to have intensive experiences with local people. (Greg Richards, 2011)

Poland

In Poland there is a high rise in movement-possibilities, due to emergent new ways of very cheap travel like Polskibus, covering long distances for a very low price. Polish people themselves are as yet less familiar with the concept of Couchsurfing and social travel and are quite pragmatic in their use of transportation and covering large distances, putting an emphasis on the act of arriving, rather than the travel itself. In the past 3 years, the use of and familiarity with social travel and accommodation has increased greatly in Poland.

This brings me to the ideological aspect of social travel within Poland. As much of voluntary work in Poland is regulated through Non Governmental Organisations with quite good and large networks, the possibilities for cultural exchange are huge and rhich in meaning. They provide excellent opportunities for artists applying for grants for cultural exchange programmes and for volunteers abroad, to engage in more spatial experiences, not particular to one single space or place of work. A very good example on a cultural low-threshhold scale, is the work of Kinderzirkus Wanjanini in Germany, with affiliated organisations.

Scholarly travel

Researchers also find an increase in scholarship schemes, to provide Polish young people to travel, work, stay and study. The two largest programs now, are Erasmus and CEEPUS, covering most of Europe. (Joanna Kowalczyk-Anioł)

In commercial tourism, research is often directed towards conversion, to understand motivation just enough to earn money.

In my personal opinion, the tourist geography of both backpacker and volunteer-tourist, should be seen as an organic entity, bound by structures that rise above and flee from the commodified nature of spatial and experiential structure of the everyday world. Don’t forget, travel is an act of cultural production, of meaning making and placemaking along a network of incorporated symbolic boundaries.

Angloville banner

Zach
Volunteer at Angloville (Poland)

Circus-game-in-Malaysia

Polskibus routes
Polskibus routes

Music-travel and opportunities

Working abroad as an artist or busker? There is an increasingly larger amount of academic funding you can apply for, for working and work-exchange on an academic level.

There are numerous reasons why art in general and street theatre and busking, are important in everyday life. Music travels through time and space through a number of modalities, most of which are nowadays considered to have “un-natural” rhythms, in the sense that we are so much attuned and formed by the commercialisation of both music and rhythm that it is hard to concentrate on, and be influenced by sounds that matter for wayfinding, for instance.

Ofcourse, music transforms particular places into tourist hotspots. If you’ve been to Rynek square in Krakow, you know how throughout the day, the square is filled with music. The place is filled with sound and the sound of a place, enters the consciousness of the tourist and becomes part of the experience of the place.

Some links

Interested in more background? A few (of many) readings:

  • Tourist product in experience economy (Institute of Urban and Tourism Geography andrzej.stasiak)
  • The role of experience in consumer behaviour in the tourism market: concept of experience economy and experiential marketing; (Agnieszka Niezgoda)
  • Motivations and Behaviour of Independent Travellers Worldwide (Greg Richards and Julie Wilson)
  • The Volunteer Tourist as ‘Hero (Tomazos & Butler; 2010)

Interested in putting everything into practise and see welldevised concepts turn into proper, unforgettable experiences? Contact me! 

Renk van Oyen

Contact me

Great expectations

Becoming strangely aquainted

There are numerous ways of ensuring your guest have a good time. One of the mistakes you could make, is to try and standardise staff-behaviour too much.
Travel is by all means a sense-making process. Travelers construct te touristic experiences by learning, understanding and feeling the places they have visited.

How strange or astranging is arriving in a hostel full of other cultural influences? Travelers construct a touristic experience by getting to know the places they visit, through interaction, understanding and sensing the embedded culture of a place.

The places they visit and cultures they encounter and experience, are connected to them by “stakeholders”, such as tourists, the government, original inhabitants and minority groups. The touristic experience is mediated through representation by stakeholders or by their being part of the tourism context. Backpackers themselves are certainly stakeholders in the sense that they meet eachother regularly and word of mouth is a big source of information for them.

Check-in

The length oIf the service-encounter at the check-in area can define the service quality in a negative way, if the service is not mediated in a proper way. Short check-in moments can actually be perceived as loose and easy in a nice manner. But not every type of information can be conveyed in that period of time, without giving off all the wrong signals. A longer check- in moment can be really irritating if the check- in desk is too high and there is nowhere for the guest to sit down. It creates a distance between the staffmember and the guest that is hard to correct later. If the check-in moment is short, be careful you only give out information that has a high service level. In Little Havana hostel in Krakow for instance. you were given a long waifer sheet for you to sign with all the restrictions the hostel wants to impose. It would have been better to bring some towels to the room with the waifer discretely tucked away in an envelope.

For backpackers and long time travellers especially, the actual proces of checking in at the desk is not a hugely significant event. However you must realise that the actual act of arriving and leaving at a venue, still holdsa large ritual value. The act of distancing oneself from newly befriended people and the actual physical shift in location when they left home to travel, has been compared to a rite of passage. The mediated environment of homeness in a hostel, can act as a new ‘fire-up’ for the rest of the travel. It is therefore important to make sure their departure is not only noticed but noticebly marked at check-out.

The eventmaker in your hostel can be a powerful mediator, in the right context. They link the tourist to the surrounding strangeness and translates the strangeness into a cultural idiom, that becomes shared and familiar to the visitors. Make sure you give your guests the opportunity to explore. Prefably experiences that are local and experienced through the eyes of the guests.

A tourism experience contains primary and secondary products and services. Although some may be seen as more significant than others, without te smaller or supporting experiences, the peak experience does not happen. If it ails in the supporting experiences, the main or key experience is in danger, no matter how strong the peak experience is.

It is neccesary to identify also the daily routine experiences, experienced by the guest. As guests are continually informed by the world around them, throughout the day he will be continually fed information and new impressions on your hostel; through the media, through other guests and travelers, through leaflets and pictures. It is not possible to deliver a continuous produced “flow”.

Further reading:

The Social Affordances of Flashpacking: Exploring the Mobility Nexus of Travel and Communication

Richards, Greg -Tourism trends: The convergence of culture and tourism

Richards, Greg – Backpacker tourism: the contemporary face of youth tourism

Nieuw: Experience design for hostels and B&B

Experience Design for Hostels and Bed & Breakfast

Experience design for hostels is an as yet not fully explored way of engaging and maintaining their clientèle aswell as the hostel, in a way that suits the scale of their venue and ambitions, is maintainable on all sides and is highly social.

Hostel experience design is fully customisable, consisting of :

  • pre-defined programs in several relevant subjects, in loose modules;
  • Custom made experiential Concepts- in theory aswell as in practice, following the hostels core-values and strengths
  • Custom made events for hostels;
  • Implementation of Event-Concepts

Including locative- and urban gaming for hostels!

General information

Click here for abbreviated outline.

Experience Design for low-budget or small hostels!

Have a hostel.. big one, small one, familiy hostel? Discover a new way to get your guests to have a superior experience for little money, at your hostel- before and beyond their stay.

Experience concepts are not only meant for big companies, large hotels and events.
Also smaller and family run hostels, can benefit from an allround, well thought through concept, to get your guests to have a wonderful time, remember their stay and to tell fellow travellers about their experiences. Although within the leisure- and tourist industry, hostels participate in a world where common tourist geographies apply in a very different way.
Even with a small budget, it is wholely possible to make it work!

Read some reviews for examples.

Abbreviated outline of the service

  • Quickscan of the hostel facilities
  • Interviews with the hostel owner, manager and staff
  • Guest-safari: Going on a trip as your guests’ guest

Topics

  • Domestic bliss as tourist-geography
  • Changing characteristics of the backpacker
  • Off-season trafic
  • Experiencemapping the custumers stay
  • Defining and using rhythmic behaviour and patterns
  • Servicedesign;
  • The hostel as a being-space or point of sale? Different functions
  • Your guests as a group

Modeling hostel entertainment

The machinations and meaning of pubcrawls and stag nights

  • Why do they do it?
  • How to handle drunk people
  • How to maintain authority over your group
  • Why it is a good idea to dress them as ducks
  • Offering an external photographer to accompany your group, reduces bad behaviour

Eventing en event-design for hostels & small hotels

  • How to handle changing tourist-geographies?

  • How to co-create your services with your guests;

  • How important are your guests? The hugely important backpacker.

Tourguide training

Basics

  • Pacing the tour, pacing the experience

An itinerary is about scenography and tension planning, not just about logistics;

  • Tour-operation training for guides!

Advanced and themed tourguiding

  • Immersive guiding: Keep your distance?
  • Being part of the group is only one of the guides many roles
  • Several types of analysing tours. Annotating video and hypervideo, from different points of view.

All observational notes, texts of the guides, their scripts and interviews, will be transcribed in software called ADVENE . ADVENE is designed to analyse audiovisual documents.

http://liris.cnrs.fr/advene/examples/nosferatu/exercises.html

Analysis of audiovisual content’ (http:// www./liris.cnrs.fr/advene/)

For instance:

  • POV1: Films te tourguide, talking about an item on the tour;
  • POV2: Films a spec. groupmember, listening to the guide
  • POV3: Films the behaviour of the group as a whole
  • Using and understanding space, speed, time and the senses
  • Using different modalities, affordances and mediators

Advanced training for museum guides

The use of the five senses allows the interpretation to rely less on the actual words and more on the overall experience,

An individual’s behaviour can be affected by rhe timing of the tour, environmental factors and emotional states.

Locative- and urban gaming

Be the one and only truely original source for unique gaming- and traveling experiences for your guests… wherever they are!

Through local activities and your own already running (succesful??) events and activities, I design urban and locative games, in which your guests get the unique local en special experiences they seek.

Although specifically made for each participating hostel, the backpacer-user of the app and programme, can actually use the app for their further journeys and experiences! The app and its content are only activated after booking at your hostel. After that- besides benefitting from the fluid and adaptive content within, they get to use all the social functions, the app and concept has to offer them and fellow travelers. Discounts, insider tips, curation, motivation, an alarm-system and direct contact.

Concepts are designed with in mind a wide corpus of knowledge about urbanism, tourism, backpacking-behaviours, tourist geographies, gaming-essentials, event-design and lots of hands-on experience.

Locationmanagement and placemaking

  • What makes a spot a tourist location?
  • What is the genus loci and does it matter for you?
  • The trinity of creation

image

CONTACT

Renk van Oyen

ww.la-clappeye.nl
www.blog.la-clappeye.nl

Twitter: @hostelconcepts

La Clappeye Acts

p/a Sint-Lucasstraat 16

5211 ZG, ‘s-Hertogenbosch

acts@la-clappeye.nl

Linkedin profiel

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and this article on our regular site.

Locative- and urban gaming for hostels

Site-specific gaming for your guests. Have them explore the city through your eyes, through your connections, through the deals you want them to have!

Ask for more info!

acts@la-clappeye.nl